A: We use Dye Sublimation which is a process used in the promotion and gifts industry to permanently transfer full colour photographic images onto specially prepared substrate blanks (mugs, awards, shirts, etc.) using patented ink, heat and pressure.
Using sublimation, we can decorate a vast array of surfaces from ceramics to plastics, metal, wood, stone, glass, acrylics, fabrics and even leather.
We take a customer’s image and expertly print it onto a transfer medium (paper or film) using special patented inks. We then secure the transfer over the product to be printed and apply pressure and heat using a special press. At a around 190°c, the pore microstructure of the product opens up, and at the same time, the special sublimation ink fires out of the transfer medium into the product. When the heat and pressure is removed, the products’ pores close down permanently sealing in the ink and image. The transfer medium is removed to leave a stunning, hard wearing and high res imaged product ready for resale into the gifting or promotional sectors.
The process is ideal for one off personalisation right through to higher volume mass customisation.
A: Other ‘Me too’ fulfillers all use lower quality, standard off the shelf products manufactured in China then spend very little time and attention perfecting high quality images on them. Marvelpress is different; we have spent a lot of time and expense developing our own range of premium, patented products. We then offer these Marvelpress exclusives along with a large range high quality products sourced expressly for their high quality image receptiveness and durability.
A: In many cases yes - please ask one of our representatives for more information. We have access to a large range of sublimatable blanks and can add them to our product list if you can commit to a sufficient volume.
A: There is no minimum order – our process is ideal for one off personalisation. There is no need to buy hundreds or even thousands to make it economical. There is not a massive difference between our unit price for 1 or for 1000’s.
A: Yes, our usual price breaks are 1-99; 100-499 and 500+. Please contact us for further details.
A: No, we carry the stock and print it for you on demand and turn it around quickly so it is delivered to you to distribute or sent directly to you customer blind drop shipped. Think of us as a white warehouse.
A: No, there is nothing holding you to our services. We rely on our excellent service and outstanding imaged results to keep you coming back - just order on demand when you need the imaged product.
A: Our stated time is for the product to be printed and shipped within 2 days for normal sized orders but often goes out the same day.
A: Our products unbranded, sent out in white label packaging and are blind drop shipped ensuring no one knows Marvelpress is involved at all.
A: Yes, we can provided a branded packaging service by either using what boxing you provide us or alternatively we can organise to have your requirements printed and supplied by a local partner . Please contact us for details.
A: No but we can come very close through trial and error on large repeat orders. The sublimation process has a narrower palate of colours available so it can be tricky matching them exactly. We do have a process available to match colours but it can be complex and time consuming so we only offer a matching service on larger repeat orders of the same image.
A: We are imaging experts with over 20 years of sublimation experience. We employ a full complement of R&D specialists, colour profilers and chemists who intimately understand how to get the best out of sublimation. We start with the best ink, transfer media, blank substrates and machinery available. We add to that attention to detail and highly trained operators and you get the industry’s premier business to business print fulfilment service.
A: As above, our expertise really makes the difference. Knowing the potential pitfalls of demanding large volume fulfilment operations has enabled Marvelpress to design a proprietary workflow system that almost completely eliminates printing and order errors. This proprietary smart system allows you have full control over orders, providing production monitoring in real time and enabling problems to be solved before they occur.
A: Currently, our workflow accepts jpgs and psd files (expanding to most files formats by summer 2013). We recommend that submitted images should be high quality with a minimum dpi of 200. The maximum file size accepted is 6GB. You can find the required image dimensions for each product on our Marvelpress price list (insert link). For more complex products (requiring knowledge of critical image areas) like smartphone cases, please see our 2/3D Design Guideline documents (please insert links).
A: Marvelpress offers several solutions for submitting and managing your orders. Each method is suited to certain custom requirements and order volumes. Orders can be submitted manually via e-mail or customer portal; or through Automated Website Connectivity via: API, drop in image suite or skinned website. Please click here for more details (insert link to connectivity navigation tab) or contact us to find out more.
A: Yes, please contact us for more details.
A: No, we only supply other business. We do not offer our services to end users or compete with our business customers. We are a white box warehouse and are committed to staying hidden from your clients.
A: All our products are either made in Britain for our UK or European clients or in Salt Lake City for our American clients.